Frequently Asked Questions

How are your tool sheds delivered?

We generally deliver our products free curbside , as we do not know the exact installation location and cannot estimate the cost of transporting the goods from the curbside to the installation site.

Delivery notification will be sent to you in two steps. A few weeks before delivery, we will send you an initial delivery notification with the approximate delivery time. In order for us to provide you with a precise delivery notification, we require you to send us photos of the delivery situation. We need to be able to plan for the width of the access road and decide which vehicle to use to deliver your goods. We will notify you of the exact delivery date well in advance—a few days in advance.

Delivery will take place on the delivery date we notify you of between 7:00 a.m. and 9:00 p.m. Unfortunately, due to the unpredictable traffic situation, we are unable to provide a more precise timeframe.

DO I NEED A FOUNDATION TO BUILD YOUR TOOL SHARES?

If you ordered your tool shed for self-assembly , you decide on the type of surface you want to install it on. However, we recommend installing our tool sheds on a foundation constructed using our foundation plans (available in the Downloads section).

If you book an installation service with us, it is mandatory that you create an appropriate foundation prior to installation. Unfortunately, we cannot provide a guarantee if you request installation without laying a foundation.

HOW LONG IS THE DELIVERY TIME FOR THE URBAN ONE?

The delivery time for the URBAN ONE garden shed is 6-10 weeks (depending on the season). Unfortunately, delivery cannot be made any faster, as each URBAN ONE is handcrafted for you. Each customer configures their URBAN ONE individually, deciding on the positioning of doors and windows, colors, and shapes. This makes the URBAN ONE a unique piece in your garden . Unfortunately, for these reasons, we are unable to expedite production.

What is behind Amazing Spaces?

Amazing Spaces is a brand that emerged from the Mannheim-based family business MC Garagen. We have been building roofing systems for over 30 years, primarily including modular garages, carports, tool sheds, garbage bin enclosures, and garden cabinets. With Amazing Spaces, we're opening a new chapter. Our revolutionary garden and tool sheds bring a luxurious ambiance to your garden, but at an affordable price. We give our all to outstanding product quality and the best service, we promise!

How is shipping done?

Depending on the size of the product, shipping is carried out either by our own trucks or by a freight forwarder commissioned by us.

Do I have to maintain my tool shed on an ongoing basis?

The great thing about our products is that they are made of metal, because unlike many wooden garden sheds or wood products in general, our products do not need to be painted regularly.

However, we recommend cleaning your tool sheds regularly to ensure they continue to provide you with long-lasting enjoyment. You can check out our care tips for our tool sheds.

CAN I INSTALL A PV SYSTEM ON THE ROOF OF THE URBAN ONE GARDENS HOUSE?

Yes, that's possible. The URBAN ONE roof has a standard roof load of 125 kg per m². This is usually sufficient for installing conventional photovoltaic systems. If even more stability is needed, we can also supply our URBAN ONE with a roof load of 300 kg per m².

The advantage of our URBAN ONE for a PV system is that the cabling can be easily routed under the roof fascia (parapet). This eliminates the need to drill holes in the wall to connect the solar panel cables to the inverter.

IS IT POSSIBLE TO INSTALL A GREEN ROOF ON YOUR TOOL SHARES?

The URBAN ONE can be equipped with a green roof. Unfortunately, this is not possible with the other tool sheds. Please note that the URBAN ONE comes standard with a roof load of 125 kg per m² .

Please check whether this weight will be exceeded when installing your desired green roof on the URBAN ONE. It is especially important to check how much your green roof weighs when wet (i.e., saturated). Please also note that your green roof may be subjected to additional snow loads. This adds weight and must also be taken into account. You can easily find out how much snow is expected in your region by searching the internet for a snow load zone map.

To be on the safe side, if in doubt, we recommend ordering an URBAN ONE with a roof load of 300 kg per m².

If you have any questions, please call or email us. We'll be happy to help.

How long is the warranty on your products?

We offer a 10-year warranty on our products.